There are many ways to get in touch with the City if you have an issue after hours.
Police or Fire – Dial 911
Public Works Emergency – 630.377.4405
- Water issue
- Sanitary sewer issue
- Streets concern
- Parkway tree issue
Report an Electric Outage 24/7 – 866.444.0016
Streetlight Out – www.stcharlesil.gov/report-it
Pay Your Utility Bill
- Online at www.stcharlesil.gov/utility-billing
- Over the Phone 24/7 at 833.425.1113
Report a Non-Emergency Issue anytime to:
- https://www.stcharlesil.gov/connect -- These requests are handled during regular business hours.
- https://www.stcharlesil.gov/contact -- These requests are handled during regular business hours.
